i play my game a lot (avg. 10-15-20 hrs a day), so if you need help, i probably can help you. the only real problem a simmer can have is "not knowing their computer system capabilities" if your pc is not up to speed with the "minimum requirements" required for game play, then you are putting a square peg in a round hole. it won't work. stop trying!! your game will lag, sputter, colors blurred, and crash. if that's the problem, at least go to minimum settings on graphic's and sound since they are the two categories that eat up RAM the most, and tweak it from there.